International Support Team hours of operations:

Live chat: Monday - Friday: 9AM - 5PM EST
Ticket: 24 hours a day Monday - Friday, 9AM - 2PM EST Weekends
Business email: Monday - Friday: 9AM - 5PM EST 

Response time via;
Email: 1 to 48 hours
Tickets: Under 6 hours
Live chat: Less than 5 minutes

*Resolution times may vary.
**Certain national Holidays may differ our response times